To register for a tour, you need to prepare an ID card (valid) for domestic tours, and a Passport (valid for more than 6 months) for international tours. In addition, for some countries, you will have to prepare additional documents to apply for a visa, the documents will be according to the requirements of the Consulate/Embassy.

Dear customers, to ensure a good seat and a prepared itinerary, you should register at least 1 month before the departure date. For tours that require a visa, you must prepare documents to apply for a visa according to the specific requirements of each destination country. In case of visa rejection, you will lose the visa fee and airfare deposit as listed in the Tour Cancellation Conditions in the detailed Tour Program. In case you need to submit a visa in Hanoi, you will pay the airfare and travel fee to lalatour if any.

Guests under 18 years old must be accompanied by a parent or relative over 18 years old. In case guests under 18 years old are accompanied by a relative, the parent must authorize (with confirmation from the local government) the relative.

In case of online purchase via lalatour.com and choosing the online payment method, please pay 100% of the tour value within the time specified in the booking confirmation. In case of direct payment or bank transfer, you can pay a deposit of 50% of the tour value in advance, and pay in full 7-10 days before the tour departure date for weekday tours and 10-15 days for holiday tours

General finding: tips are not included in prices, and they are not mandatory. But it is customary, in Vietnam, as in Laos, Cambodia and Burma, to hand over a small sum at the end of their service, to guides and drivers. In practice, and depending on the number of passengers in the group, the scale for the guide is between USD 5 – 12 per day per passenger. Count half as much for the driver. You can’t give anything if you’re not happy with their service. We do not include tips for guides and drivers in our offers. However, well aware that this could affect your experience during the journey, so all the small tips of rowers, porters, baggage handlers, etc. will be regulated by the guide in connection with Lalatour. Some tour operators do not talk to you about tipping to give you the impression that their offers are cheaper. Lalatour prefers to talk about it so that you don’t have any unpleasant surprises.