The heart of Lalatour Vietnam lies in its team of passionate individuals who serve as advisors, explorers, tour guides, logisticians, and IT specialists. With a deep commitment to promoting and preserving the beauty of their native or adopted country, they all share a common mission: to provide travelers with meaningful, human-centered experiences through the joy of travel.
United by their fluency in both Thai and English and a shared love for travel and their profession—the noble art of connecting people from diverse backgrounds—they embody the essence of service.
Since 2008, through their dedication and expertise, this team has upheld the core values of dialogue and cultural exchange. Their work reflects the spirit of their country and our philosophy, making them the true soul of Lalatour Vietnam and its greatest asset.
Explorer
Product Team
A team of passionate explorers ventures into every corner of the country, uncovering hidden treasures tucked away in cities and countryside alike. Their mission is to bring these secret wonders to light, making them accessible for you to experience firsthand.
Their ultimate goal: to help you discover the true essence of their country, far beyond the typical tourist attractions.
The accompanying guides
They are your guardian angels and our ambassadors, representing the heart and soul of their country while revealing its hidden treasures. With meticulous attention to detail, they ensure every aspect of your itinerary runs seamlessly, allowing you to fully enjoy your journey.
Their sole mission: to watch over you, ensuring a smooth, safe, and worry-free travel experience.
In House Services
The advisory center
Thai and English-speaking advisors, passionate and highly knowledgeable about the region, will guide you every step of the way as you plan your journey. Attentive to your desires, each advisor works closely with you to craft a personalized trip that aligns with your expectations. They aim to create a harmonious experience, fostering meaningful connections between local communities and travelers, all while maintaining mutual respect.
Their ultimate goal: to turn your travel dreams into reality.
The passenger
Much like the concierges of luxury hotels, our traveler relations team is dedicated to your care from the moment your trip is booked. They provide you with valuable advice and information to ensure a smooth departure. Upon your arrival, they warmly welcome you, offering guidance for your journey and overseeing its smooth execution, monitoring every detail around the clock. In case of any unexpected events, they are always by your side.
Their ultimate goal: to create unforgettable moments that will remain etched in your heart forever.
The logistics hub
Behind every trip is a dedicated team handling the logistics: from reservations and selecting the best guides and drivers, to ensuring quality control of all services and preparing the necessary equipment for specific routes.
Working closely with local service providers, they manage negotiations and seek out new partners to continually enhance the experiences we offer travelers.
Their primary goal: to deliver the best services in the most optimal conditions for your journey.